Legal notice

Last updated: 20 October 2026

1. Company Information

This website, cortexlondon.com, is operated by:

• Company name: Cortex London Ltd

• Company registration number: 16801893

• Registered office: Lytchett House, 13 Freeland Park, Wareham Road, Poole, BH16 6FA, United Kingdom

• Email: info@cortexlondon.com

• Website: https://cortexlondon.com

Cortex London Ltd is a company registered in England and Wales.

2. Purpose of This Website

Cortex London operates an online retail store offering home, garden and interior décor products to customers in the United Kingdom.

Product descriptions, images, prices, availability and delivery information are provided to help customers make informed purchasing decisions. We make reasonable efforts to ensure that this information is accurate and up to date.

3. Intellectual Property

Unless otherwise stated, the content published on this website, including text, graphics, branding, logos and website design, is owned by Cortex London Ltd or used under appropriate authorisation.

You may not reproduce, distribute, modify or commercially exploit website content without prior permission from the relevant rights holder, except where permitted by law.

Product images, trademarks and other materials belonging to third parties remain the property of their respective owners.

4. Product Information and Availability

We aim to ensure that product descriptions, specifications, images and prices are accurate. However, minor variations in colour, finish, dimensions or appearance may occur due to lighting, photography, display settings, manufacturing tolerances or product updates.

Product availability and fulfilment arrangements may vary. Some products are dispatched from our warehouse, while others may be fulfilled directly by our suppliers.

We reserve the right to correct genuine errors in product information or pricing, subject to applicable law and any rights arising from an order already accepted.

5. Orders, Payments and Delivery

Orders are subject to acceptance and availability. Prices, applicable delivery charges and available payment methods are displayed during the checkout process.

Estimated delivery times and applicable shipping terms are explained in our Shipping Policy.

Nothing in this notice excludes or limits any consumer rights provided by applicable law.

6. Returns and Consumer Rights

Our returns and refund arrangements are explained in our Refund and Returns Policy.

Customers retain their statutory rights under applicable UK consumer protection legislation, including rights relating to faulty, misdescribed or incorrectly supplied goods and applicable cancellation rights for online purchases.

Nothing in this notice is intended to restrict or exclude those rights.

7. External Links

This website may contain links to third-party websites or services. These links are provided for convenience. Cortex London Ltd does not control third-party websites and is not responsible for their content or policies.

Visiting third-party websites is at your own discretion and subject to their applicable terms and conditions.

8. Limitation of Liability

Nothing in this notice excludes or limits liability where such exclusion or limitation would be unlawful, including liability for fraud, fraudulent misrepresentation, or any liability that cannot legally be excluded or limited.

Subject to applicable law, Cortex London Ltd shall not be liable for losses arising from the use of this website where those losses are not reasonably foreseeable or are not caused by a breach of our legal obligations.

Nothing in this section affects your statutory consumer rights.

9. Privacy and Data Protection

Personal information collected through this website is handled in accordance with our Privacy Policy.

Our use of cookies and similar technologies is explained in our applicable cookie information and consent settings.

10. Governing Law

This notice is governed by the laws of England and Wales, where applicable. Nothing in this section removes any mandatory consumer protections or jurisdictional rights that apply to customers under relevant law.

11. Contact

For questions about this website, our products or the information contained in this notice, please contact:

Cortex London Ltd
Lytchett House, 13 Freeland Park
Wareham Road, Poole
BH16 6FA, United Kingdom

Email: info@cortexlondon.com